Delay Repay Compensation

Service Hotline: +44 020 8144 9689


	Delay Repay Compensation

We understand that your document needs to be completed on time. If we cannot complete it within the target time, we will provide the delay repay compensation.

Your rights

Delay occurs in preparation out of the target time

	Delay 1 to 3 working days, the compensation is 50% of the actual payment value
	Delay 4 to 5 working days, the compensation is 100% of the actual payment value
	Delay 6 to 8 working days, the compensation is 150% of the actual payment value
	Delay more than 9 working days, the compensation is 200% of the actual payment value

Delay occurs in the filing out of the target time

	Delay 1 to 3 working days, the compensation is 50% of the actual payment value
	Delay 4 to 5 working days, the compensation is 100% of the actual payment value
	Delay 6 to 8 working days, the compensation is 150% of the actual payment value
	Delay more than 9 working days, the compensation is 200% of the actual payment value

Exceptional

On every 4pm or later of working day,

	Every Saturdays and Sundays
	On day 1 to day 3 of Lunar New Year, 23 December to 24 December, 27 December to 28 December as the Northern Ireland office holidays
	Our summer holidays
	The local government block the entries of post code BT1 - BT18 more than 30 minutes, and will classify as whole day

On every 4pm or later of working day,

	Every Saturdays and Sundays
	On day 1 to day 3 of Lunar New Year, 23 December to 24 December, 27 December to 28 December as the Northern Ireland office holidays
	Our summer holidays
	The local government block the entries of post code BT1 - BT18 more than 30 minutes, and will classify as whole day
	The electricity breakdown by Northern Ireland Electricity more than 30 minutes, and will classify as whole day
	Official pickets of Northern Ireland Railway Limited / Citybus Limited / Ulsterbus Limited more than 30 minutes, and will classify as whole day

There is no any delay repay compensation for the following condition:

	The free product / service or discount product / service
	Any trade discount product / service

Application method

Apply by email

	Please email your application to us
	We would send money to your company bank account or PayPal
	Please prepare the documents and request within 14 days, the application auto refuse after the deadline
	No any cash compensation would be release

Why choose the service by Hedi Lee?

The Hong Kong Friendly
service provider

The Fully One-stop
service provider

Gain lot of experience in UK
over the years

The valid licence holder
service provider

The Hongkonger team and Hedi Lee well know and understand the business needs for Hongkonger in Great Britain, and down-to-earth relevant business information and service suggestions. It makes our customers allowing to obtain effective business matters and avoid local misunderstandings due to Hong Kong background.

Different from local service providers, we provide the truly one-stop service with one fixed price, and will never increase the price midway. From the formation of company, filing of annual statutory documents and corporation tax filing, our team can provide the reliable and pragmatic service to your business.

The network expand in Great Britain on 2020 and first service center in Northern Ireland on 2023. The team members hold the valid practicing certificate issued by the British Professional Regulatory body.

The "Company Service Provider" licence, Corporation Tax, Payroll Tax and VAT agency licence are issued by the HMRC. We are the direct first hand provider and not as the intermediary agency. The services are strictly regulated by the government and provide customers with the greatest protection of their rights and interests.