|
1. |
The Currency is
Sterling. |
|
2. |
Unless the customer using the unlimited
postal forward plan, all postal forward
service is based on Pay-As-You-Go.
Please
read the forwarding fee page and related
terms and conditions. |
|
3. |
The Registered Office Mail
deposit £ 20 not include, the use of
Faster Payment System to make refund balance
of deposit within 14 days when the
termination procedure and complete
documents.
The Post
Office mail forwarding is required to pay
for each time by Direct Debit.
Please
read the forwarding fee page and related
terms and conditions. |
|
4. |
The
applicant should provide the Identity Proof
and Address Proof ORIGINAL or
CERTIFIED TRUE COPY to us for
inspection.
|
|
5. |
For all mails
those need entrust forwarding by us, or the
customer entrusts to forward any mail by
themselves, the customer needs to refer to the
terms of service of the relevant
transportation company. If
international customs clearance is required,
customer needs to make a declaration by
themselves. |
|
6. |
Only the
authorise person can collect any mail /
parcel inside the office. The Photo ID
must be presented (accepted: Passport, GB /
NI / EEA Driving License). |
|
7. |
In our
service terms and condition, our Company do
not allow the customer using our Director
Service Address (including Basic Plus and
Full Plan) to register the private
mailing service. Our Company reserves
the rights of discretion to provide the
reduce service for minor case, but the
following condition may make the mail
return:
|
(a) |
The recipient detail is not in full
If the sender wrote the recipient
name is not in full, for example the
legal name is TAI MAN CHAN, his
non-official initial name is PETER.
The sender just wrote in PETER CHAN,
TAI CHAN or PETER TAI CHAN we should
return to sender and states as
UNREACHED PERSON. Please note
that our Company DO NOT RETURN if
the sender also wrote the customer's
Company Name. |
|
(b) |
Direct Mail under the personal name
only
If the customer using the Director
Service Address as the Direct Mail
register service (such as
Supermarket / Drug and Beauty
Store), our Company reserves the
rights to return
when our Company collect more than 5
incoming during the same calendar
month. |
|
|
8. |
Our
Company do not allow the customer using our Address
(either of any service plan) as the Vehicle
Insurance, DVLA Great Britain or DVA
Northern Ireland Vehicle Registered Address.
If the customer's vehicle is under the Company
Name, the customer should inform our Company
for specific arrangement without additional
cost.
If our
Company discover the customer using the
Address as Vehicle
Insurance, DVLA Great Britain or DVA
Northern Ireland, such as the authorisation
of open the non-Official Mail and discover
the PCN (Penalty Charge Notice) / DVLA Great
Britain Letter / DVA Northern Ireland Letter
/ Vehicle Insurance Letter, our Company may
reserves the rights to refuse or termination the
customer's
subscription. |
|
9. |
Please
inform us within 7 working days when the
customer change the Register's information
(including Change of Appointment /
Termination of Director, Change of
Director's Personal Detail). |
|
10. |
The customer
should use Bank Transfer, Card or Direct
Debit to settle our invoice. |
|
11. |
All mail
forwarding are using the Customer Name for the
registered name of sender. |
|
12. |
For the
non-Official Mail service for Full
Plan
customer:
|
(a) |
Scanning Mail |
Free content scanning (must be
request by email every times), |
|
(b) |
Forwarding Mail |
Please refer to the Mail Forwarding
Service Charge Page, need to pay the
Mail Forwarding Cost and our Service
Cost |
|
(c) |
Destroy Mail |
No service charge but MUST NOT
RECOVERY when you make order |
For the
non-Official Mail service for Basic
and Basic Plus Plan customer:
|
(a) |
Scanning Mail |
£ 40 per 10 pages
We can provide full refund when
there is Official Mail content but
using non-Official Mail's envelope
to delivery it. |
|
(b) |
Forwarding Mail |
|
Great Britain Address |
£ 45 per 500 gram per
single envelope |
|
Northern Ireland Address |
£ 50 per 500 gram per
single envelope |
|
Isle of Man, Channel Island
Address |
£ 50 per 500 gram per
single envelope |
|
Republic of Ireland Address |
£ 50 per 500 gram per
single envelope |
|
Other Oversea Address |
£ 50 per 100 gram per
single envelope |
Customer who are already paid for
Scanning Mail, can pay the
difference of Forwarding Mail to
make forwarding. |
|
(c) |
Destroy Mail |
No service charge but MUST NOT
RECOVERY when you make order |
If the
customer who are pay 4 times on the single
service year of the Scanning Mail and
Forwarding Mail pay service, and will make
auto free upgrade to Registered Office and
Virtual Office Package on that remain
service year. |
|
13. |
The customer
select any mail forwarding method, if those
mails are forwarded to a non-EU/United
Kingdom area, the customer needs to provide a
list of export customs clearance. Our
branch will not verify the relevant customs
declaration information or assume the
relevant customs clearance due diligence. |
|
14. |
Our Company only prepare, submit the
documents that those information provided by
applicant and collect the filed documents.
If the application is rejected by
government, we will no any responsibility to
make refund or compensation. |
|
15. |
We cannot be
accept that the customer who are operating in
"Trust". |
|
16. |
All registered
mails need to be signed with the customer's
name. |
|
17. |
This page is
for the market in United Kingdom only, we reserved the rights to make
amendment and without any notify in advance. |
|
18. |
The fee
schedule start from 29 August 2022, there
will not be notified when any changes. |
